Aftermath of COVID-19 on E-Commerce

Abstract

The health impacts of COVID-19 have been felt throughout all sectors of society, with significant economic consequences. While the global economy has slowed because of a dearth of purchasing power evident primarily in the home economy, growth has increased in developing economies. In order to prevent the spread of COVID-19, which has the effect of boosting the number of people who utilise online and mobile buying methods, this approach is put in place. The utilisation of e-commerce and mobile commerce assists customers in obtaining essential necessities and health goods, which are used for both in-home and out-of-home activities. In COVID-19, there has been an increase in e-commerce and mobile commerce buying and selling transactions. E-Commerce and mobile commerce use this information to provide consumers with a wide range of lucrative offers to choose from. Goods will be delivered to the client’s home, since the consumer does not have to deal with the seller. Electronic commerce is frequently considered and favoured as a way for purchasing different products and services. Online shopping must now be supplanted by traditional ways of purchasing. According to this argument, the most notable factor behind this is that customers have a wide range of merchandise available from all over the world, giving them the option to personalise their purchases. COVID-19 is the cause of elevation in the e-commerce sector that were not expected beforehand. The ability of COVID-19 to affect all aspects of e-commerce including e-commerce companies, customers’ buying habits, and changes in consumer demand has been highly impactful.