Perceived Benefits and Challenges of AI Integration in HRIS and Their Impact on Employees’ Willingness To Adopt

Abstract

The integration of Artificial Intelligence (AI) into Human Resource Information Systems (HRIS) is transforming the way
organizations manage recruitment, performance, employee engagement, and decision-making. While AI promises
efficiency, accuracy, and personalization, employee perceptions play a pivotal role in determining the success of its
adoption. This study explores the perceived benefits and challenges of AI-enabled HRIS and examines their impact on
employees’ willingness to adopt such systems.
A survey of 60 employees across various departments was conducted, and correlation analysis was employed to
test hypothesized relationships. The findings indicate that employee concerns—including privacy, transparency, job
displacement, and adaptation issues—are strongly interrelated but do not significantly reduce willingness to adopt AI
in HRIS. Instead, employees demonstrated cautious optimism, acknowledging both risks and the potential benefits of AI
integration. Perceived benefits such as improved efficiency, error reduction, enhanced satisfaction, and career development
opportunities were strongly associated with willingness to adopt. The study concludes that while employee concerns
are valid, they do not act as significant barriers to adoption when balanced with organizational support, transparent
communication, and training initiatives. These results underscore the importance of trust-building and capability
development in successful digital HR transformation.